Support team
in Germany

Quick Help

Report a problem

 Quickly report a technical issue with your equipment.

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Request an offer

Request a tailored, no-obligation quote for our services.

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Technical request

Submit your technical inquiry and receive expert support.

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Sales & Service

Hilpert

Manuel Hilpert
Head of Sales & Service (CSO)

Phone: +49 (0) 7971 9270 165
Email: m.hilpert@serafimaint.com

Pohl

Christian Pohl
Field Sales

Phone: +49 (0) 172 385 8223
Email: c.pohl@serafimaint.com

Wael_Amin

Wael Amin
Field Sales

Phone: +49 (0) 162 72 31 600
Email: w.amin@serafimaint.com

Troubleshooting

You can reach us!

+49 (0) 7971 9270-0

Sales Backoffice

Jabs

Mr. Jabs
Spare Parts / Service / Repairs

Email: m.jabs@serafimaint.com

Tischler

Sibylle Tischler
Spare Parts / Service / Repairs

Phone: +49 (0) 7971 9270 291
Email:  s.tischler@serafimaint.com

Mohammed-Ali

Chalid Mohammed-Ali
Spare Parts / Service / Repairs

Phone: +49 (0) 7971 9270 172
Email:  c.mohammed-ali@serafimaint.com

Engelbrecht

Bernd Engelbrecht
Spare Parts / Service / Repairs

Phone: +49 (0) 7971 9270-162
Email:  b.engelbrecht@serafimaint.com

Hofmann

Stefanie Hofmann
Spare Parts / Service / Repairs

Email:  s.hofmann@serafimaint.com

Frau_Jakob

Cecilia Jakob
Order Handling / Logistics / Call C.

Phone: +49 (0) 7971 9270 166
Email: c.jakob@serafimaint.com

defailt

Tanja Sticker
Order Handling / Logistics / Call C.

Phone: +49 (0) 7971 9270 118
Email:  t.sticker@serafimaint.com

Technical & 2nd Level Support

Laun_2

Manuel Laun
Technical & 2nd Level Support

Phone: +49 (0) 7971 9270 164
Email:  m.laun@serafimaint.com

Kohler

Matthias Kohler
Technical & 2nd Level Support

Phone: +49 (0) 7971 9270 181
Email:   m.kohler@serafimaint.com

In the heart
of Europe

Visit Us in Gaildorf next to Schwäbisch Hall Serafima GmbH & Co. KG is proudly based in the picturesque district of Schwäbisch Hall, located in the northern region of Baden-Württemberg. Our central location, with convenient access to the A6, A7, and A81 motorways, places us within easy reach of major international airports in Frankfurt, Munich, Stuttgart, and Nuremberg—all less than two hours away. Additionally, the town of Gaildorf offers a train station with regular connections to Stuttgart, running every 30 minutes, making travel to and from our location even more convenient.

Call Us
or fill the form

Don't hesitate to contact us!

+49 (0) 7971 9270-0

Working time

Mon - Fri: 9:00 - 19:00 / Closed on Weekends

Company Headquarters

In der Eschenau 7,
74405 Gaildorf